Our Terms And Conditions

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Terms & Conditions

Welcome to ValuBuild. These Terms & Conditions govern your use of our website and the services provided by ValuBuild. By accessing our website, requesting a quotation, booking a service, or engaging our services, you agree to these Terms & Conditions.

1. About ValuBuild

ValuBuild provides construction, contracting, maintenance, MEP, cleaning, and related property services in Abu Dhabi and across the UAE, subject to service availability and applicable laws and regulations.

2. Use of Our Website

You agree to use the ValuBuild website only for lawful purposes. You must not use the website for fraudulent or unlawful activities, attempt to gain unauthorized access to our systems, copy or reproduce website content without permission, or upload malicious software or harmful material.

3. Service Information

We make reasonable efforts to ensure that the information published on our website is accurate and up to date. However, service descriptions, images, specifications, availability, and other information may change without prior notice.

Information provided on this website is for general purposes and does not constitute a binding quotation or contractual commitment unless expressly confirmed by ValuBuild in writing.

4. Quotations and Estimates

Any quotation or estimate provided by ValuBuild will be based on the information available at the time of preparation and the agreed scope of work.

  • Quotations are subject to the specified scope of work.
  • Additional work requested by the customer may incur additional charges.
  • Hidden or previously unidentified site conditions may require a revised quotation.
  • Material prices and project costs may change before final confirmation.
  • A quotation becomes binding only after written acceptance and confirmation.

5. Scope of Work

The scope of work will be based on the approved quotation, proposal, work order, or service agreement. Any changes or additions requested after approval may require a variation order and may affect the project cost and completion schedule.

6. Customer Responsibilities

Customers are responsible for providing accurate information, reasonable access to the property, required approvals where applicable, and timely payment according to the agreed terms.

  • Provide accurate property and project information.
  • Provide reasonable access to the premises.
  • Inform ValuBuild about known hazards or site restrictions.
  • Make payments according to the agreed payment schedule.
  • Secure valuable or fragile personal belongings where necessary.

7. Pricing and Payment

Prices and payment terms will be specified in the relevant quotation, invoice, purchase order, or service agreement. Customers agree to make payments within the agreed payment period.

Additional work, materials, or services outside the approved scope may be charged separately following customer approval, subject to applicable law.

8. Cancellation and Rescheduling

Customers should provide reasonable notice when requesting cancellation or rescheduling of a service. Applicable cancellation charges or costs will be communicated in the relevant quotation, service agreement, or booking confirmation.

9. Project Completion and Delays

ValuBuild will make reasonable efforts to complete projects within the agreed timeframe. Completion may be affected by circumstances outside our reasonable control, including customer-requested changes, restricted site access, material availability, approval delays, third-party delays, unexpected site conditions, or other unforeseen circumstances.

10. Materials and Subcontractors

Where agreed, ValuBuild may supply materials and equipment required for the project. ValuBuild may also engage qualified subcontractors or specialist service providers where reasonably required to complete particular works.

11. Warranty and Defects

Where a warranty is provided, the applicable warranty period and conditions will be specified in the relevant quotation, invoice, or service agreement.

Warranty coverage may not apply to damage resulting from misuse, negligence, unauthorized modifications, normal wear and tear, failure to follow maintenance instructions, or damage caused by third parties.

12. Health and Safety

ValuBuild is committed to maintaining appropriate health and safety practices while carrying out its services. Customers must inform ValuBuild of any known hazards or dangerous conditions at the property.

13. Property Access and Existing Conditions

ValuBuild is not responsible for pre-existing defects, concealed installations, hidden services, or other conditions that could not reasonably have been identified before work commenced.

14. Limitation of Liability

ValuBuild will perform its services with reasonable care and professional diligence. To the extent permitted by applicable law, ValuBuild will not be responsible for losses resulting from circumstances outside its reasonable control or from inaccurate information, unauthorized modifications, misuse, or failure to follow reasonable instructions.

15. Intellectual Property

All content appearing on the ValuBuild website, including logos, text, images, graphics, videos, designs, website layouts, and branding materials, is owned by or licensed to ValuBuild unless otherwise stated.

You may not reproduce, modify, publish, distribute, or commercially use our website content without prior written permission.

16. Website Availability

We aim to keep the website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from technical errors.

17. Third-Party Links

Our website may contain links to third-party websites or services. These links are provided for convenience only. ValuBuild does not control and is not responsible for the content, availability, security, or privacy practices of third-party websites.

18. Privacy

ValuBuild may collect and process information submitted through the website, including information provided through contact forms, quotation requests, and service enquiries. Such information will be handled in accordance with applicable UAE laws and our Privacy Policy.

19. Complaints and Disputes

If you have a concern regarding our services, please contact ValuBuild first so that we can review the matter and attempt to resolve it promptly.

Nothing in these Terms & Conditions is intended to prevent a customer from exercising any rights or remedies available under applicable UAE law.

20. Changes to These Terms

ValuBuild may update these Terms & Conditions from time to time to reflect changes in our services, business practices, or applicable legal requirements.

The updated version will be published on this page with a revised "Last Updated" date.

21. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the United Arab Emirates and the applicable laws and regulations of the Emirate of Abu Dhabi.

22. Contact Us

If you have any questions regarding these Terms & Conditions or our services, please contact ValuBuild through the contact details provided on our website.

ValuBuild
Abu Dhabi, United Arab Emirates
Email: info@valubuild.ae
Phone: +971 56 290 7272

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